Support

Login and Password Help

How to fix password and login error

Not getting emails

How to get update emails

How to get CPD Certificates

How to claim CPD certificates

How to Reference Counsellor CPD

How to academically reference your CPD

How to Download Content

How to download and save

When you need support it is usually because you have a question or something is not working as it should. We recognise it can be frustrating when things go wrong and this can cause stress.

To re-assure you, we have not yet come across a support issue that we were not able to resolve, so don't panic, whatever it is, we will get it sorted for you.

If you don't find an answer below, please email support@counsellingtutor.com for support.

We aim to answer all emails within 24 hours.